Betting account settings and access

Your account, task by task

An account dashboard brings several jobs together, but they are not interchangeable. Your profile holds personal details, the security area controls access, and the cashier records money moving in and out. Start with the area that owns the information you need to change.

Use accurate details and update them through the operator’s own secure process. A different address or name can require supporting information. Do not overwrite details simply to make a payment or verification message disappear.

Check changes before saving

For security, use a password that you do not reuse elsewhere and enable any additional authentication offered. A support agent can locate a request without being told your password or a one-time sign-in code.

If access is restricted, read the account message and retain the request reference. Recovery, verification and a gambling exclusion are different situations; opening another account is not a substitute for resolving the original restriction.

When an account needs attention

Quick checklist

• account settings
• account access
• profile details